Page 20 - 台玻集團2019 CSR英文版

Ch1 CH2 CH3 CH4 CH5 CH6
Sustainability Steady Operation, Excellent Service Quality Sustainable Safe Workplace Social and
Communication Integrity Governance & Innovative Products Operation & Trusted Growth Community Care

Communication
Stakeholders Significance for TGI Key concerns Methods of communication Corresponding section
frequency
The stability and • Effluents and • Designated units communicate with
delivery of suppliers Waste suppliers and contractors via phone, fax 2.1 About TGI Aperiodic
affect TGI's products • Product and or email to help them deal with issues 2.2 Integrity TGI
Suppliers and shipments, so Customer after receiving messages 2.3 Risk Management
we maintain a good Service Quality 3.2 Product Quality
interaction with it • Raw Material 3.3 Research and
and we attach great Management • Supplier audit Innovation Quarterly evaluation
importance to it
• Questionnaire survey Once a year
TGI communicates • Occupational • Interview/ phone calls and Aperiodic
closely with Health and communications 2.1 About TGI
contractors to ensure Safety • Contractors are required to fill out Letters
Contractors that both parties • Economic of Safety Commitment and Notions 2.2 Integrity TGI Every time a
5.1 Talent Structure and
attach importance Performance About Working Environment Hazards. All Benefits contractor enters
to engineering and • Effluents and contractors are required to understand a factory for
industrial safety Waste and countersign the letters construction work
• Contractors'job safety and health training Aperiodic
• Occupational • Questionnaire Once a year
The sub-contractors Health and 2.1 About TGI Aperiodic
are a partner of TGI. Safety • Sub-contractor evaluation 2.2 Integrity TGI (Taichung Factory-
Sub- Ensuring that its • Effluents and 2.3 Risk Management once every quarter)
quality is consistent
contractors Waste 3.2 Product Quality
with ours is the • Talent • Sub-contractor complaint number, fax, 5.3 Safe Workplace and
requirement of TGI recruitment and online platform or email. Communicate Health Promotion Aperiodic
for our products. retention with related parties to help them deal
18 with issues after receiving complaints
• Maintain a good interaction with the
competent authorities and attend Aperiodic
public hearings held by the competent
As a large enterprise, authorities
it is the duty of TGI • Mailroom staff will sort through the
to maintain good • Biodiversity letters and distribute them to responsible 2.2 Integrity TGI Aperiodic
Government / relations with the • Effluents and units 4.3 Green Production
Management
competent authority,
Waste
Authorities • Each factory has a dedicated department
and cooperate with • Regulation 5.3 Safe Workplace and
and abide by the laws Compliance to handle documents and discussions Health Promotion Aperiodic
and regulations of the with the local competent authorities
competent authority • Invite government/ „ competent
authorities to visit TGI factories and Aperiodic
energy-saving product launch press
conferences