Page 17 - 台玻集團2019 CSR英文版

2019 Corporate Sustainability Report TAIWANGLASS

1.2 Stakeholder Communication

Stakeholder Engagement & Prioritization of Sustainability Issues

Through multiple communication channels, TGI analyzes stakeholder groups and their individual concerns, develops
management policies based on selected material issues, effectively allocates and manages resources, plans sustainable
development strategies, and regularly reviews effectiveness in implementations, to ensure response and meet the needs and
expectations of stakeholders.

TGI analyzes and screens sustainability issues on a wide range of topics, conducts stakeholder and material issues analysis
in accordance with the GRI Standard issued by the Global Reporting Initiative's Standards. The stakeholders' engagement process
is as follows:

• Organize and select stakeholders
According to the AA1000 SES Stakeholder Engagement Standard, a group of important stakeholders is drawn.
01 • Collect and organize sustainability issues

In 2019, based on the changes in international sustainable trends and the latest industry
Identification developments, international sustainability standards and specifications (GRI, ISO) and
sustainable investment institutions (GSIA, MSCI ESG index), we narrowed down from 32 issues
in the past to 22, as the sustainability issues of the stakeholder agreement questionnaire of
this year's CSR report, to further sort and analyze major issues. 15

02 Collect feedback from communication channels such as the official website, e-mail, visits, conferences as

well as seminars to conduct the annual CSR questionnaires to analyze economic, environmental, social issues
Analysis along with other sustainability issues for stakeholders in order to identify 2019 material issues

03 Refer to the required disclosure items of material issues in the GRI Standards,and consolidate the

Reference management guidelines formulated by each department.

04 Confirm the sustainable development direction and conform to the international sustainable governance

framework, develop a sustainable strategy and incorporate annual material issues to adjust the sustainable
Planning development items.

05 Disclose sustainability management policies and performance on the official website, Market Observation Post

Response System and CSR reports.