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Corresponding Communication //1.3 Material Topics//
Stakeholders Key concerns Methods of communication
section frequency
¾ Product 2.1 About TGI Leadership
Quality Designated units communicate CH.1 Sustainable Glass
¾ Sustainable with suppliers and contractors via 2.2 Corporate
Sustainable
Development phone, fax or email to help them Governance Aperiodic The material topics identification process
Strategy deal with issues after receiving
Suppliers ¾ Corporate messages 2.3 Risk Based on the aforementioned analysis, we define the 2018 material issues matrix and list issues of high
Management
Governance
¾ Innovation 3.2 Product Quality stakeholder interest and impact on TGI as material issues. These issues serve as reference for information
Management
and R&D disclosure to ensure effective stakeholder communication with various stakeholders.
¾ Risk Supplier audit 3.3 Research and Quarterly evaluation CH.2 Ethical
Innovation
Management Operation
Questionnaire survey Once a year 3
9 7
Interview/ phone calls and 10
¾ Corporate communications Aperiodic 4 1
Governance 2.1 About TGI 13 8 5 2
¾ Sustainable Contractors are required to fill out 2.2 Corporate Every time a
Letters of Safety Commitment and
Development Sustainable 20 11 CH.3 Quality
Contractors Notions About Working Environment contractor enters 26 19 12
Strategy Governance 24 21 16
¾ Economic Hazards. All contractors are required 5.1 Employee and a factory for 18 6 Management
construction work
to understand and countersign the
Performance Benefits Stakeholder Interest 22 17 15 14
¾ Employment letters
Contractors 'job safety and Aperiodic 28 27 25 23
health training 29 30
¾ Product Questionnaire Once a year 31
Quality Aperiodic
¾ Sustainable Sub-contractor evaluation 2.1 About TGI (Taichung Factory- 32
2.2 Corporate
Development Sustainable once every quarter) Protection CH.4 Environmental
Strategy
Sub- ¾ Corporate Governance Impact on TGI's Sustainable Development
contractors Governance Sub-contractor complaint 2.3 Risk
Management
¾ Risk number, fax, online platform or 3.2 Product Quality ࠠɽ׌રҏ
Management email. Communicate with related Aperiodic
Management
¾ Occupational parties to help them deal with 5.3 Safe Workplace 1. Product Quality 9. Regulation 17. Green House 25. Green Packaging
Health and issues after receiving complaints Compliance Gases
Safety Sustainable CH.5 Friendly
2. Development 10. Employment 18. Training and 26. Procurement Workplace
Maintain a good interaction with Strategy Education Practices
the competent authorities and Aperiodic
attend public hearings held by 3. Corporate 11. Effluents and Waste 19. Anti-corruption 27. Diversity and Equal
the competent authorities Governance Opportunity
¾ Regulation Mailroom staff will sort through 4. Innovation and R&D Indirect Economic CH.6
Compliance the letters and distribute them to 2.2 Corporate Aperiodic 12. Air Pollution 20. Market Presence 28. Impacts
¾ Occupational responsible units Sustainable Freedom of Care
Government / Health and Each factory has a dedicated Governance 5. Risk Management 13. Economic 21. Stakeholder 29. Association and Community
Authorities Safety department to handle 4.3 Green Performance Communication Collective Bargaining
¾ Effluents and documents and discussions with Production Aperiodic
Waste 5.3 Safe Workplace 6. Resource Anti-competitive
the local competent authorities Conservation 14. Water Management 22. Biodiversity 30. Behavior
nvite government/ competent Occupational Health
authorities to visit TGI factories Aperiodic 7. and Safety 15. Information Security 23. Raw Material 31. Local Communities
and energy-saving product Supply Chain
launch press conferences 8. Customer Service 16. 24. Labor Right 32. Public Policy
Management

022 // 2018 TAIWAN GLASS IND. CORP. Corporate Social Responsibility Report // // 2018 TAIWAN GLASS IND. CORP. Corporate Social Responsibility Report // 023