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In addition, we are also committed to protecting customers' confidential information. To prevent data

leakage, our information equipment has strict permissions control, and all employees are required to
protect customers§ confidential and proprietary information carefully and prevent inappropriate loss of
customer data. TGI provides information safety training for its staff regularly and urges the staff to lock
their computers with passwords, in compliance with Item 3 of Article 11 of Regulations Governing the
Certification and Management of the Authorized Economic Operators. In 2017, TGI did not receive any
complaint regarding client privacy violation or loss of client data.
To establish face-to-face communications with our clients, each department also regularly visit

customers, or participates in exhibitions: Flat Glass Business regularly attends Taiwan and Germany
Building Materials Exhibition; Fiberglass Business participated in China Composites Expo, France JEC
exhibition, Container & Tableware Glass Business took part in the Hong Kong Housewares exhibition and
infant supplies exhibition in Shanghai.

Fiber Glass – JEC Exhibition Fiber Glass – China Composites Container & tableware – Children Baby
Expo Maternity Industry Expo

Flat Glass – Building Materials Exhibition

72 2017 Coporate Social Responsibility Report