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Committee to review the progress and results in corporate social
responsibility periodically. In response to performance assessment, TGI keeps effective
communication
strategic planning is proposed and measures are taken to further the
channels with every
implementation of corporate social responsibility by the groups.
stakeholder. The
By distributing questionnaires, providing online questionnaires, main contents are
and communicating with other company in the same industry, TGI roughly divided into:
also refers to topics of the same industry, benchmarking companies,
and international reports, and compiles issues of concern from all Product
stakeholders as incorporating ESG considerations into operation. Information

198 valid questionnaires were collected and the topics they Business
raised were taken as the main foundation for TGI§s corporate Opportunities
social responsibility measures. In addition to providing an external
communication email address on the official website, there are Investor
corresponding email addresses of each department to provide Services
information, questions, complaints, etc. from related personnel. We also
Job
provide detailed information about the CSR working group. Opportunities
TGI cares about every stakeholder. In order to respond to societal
expectation and maintain good a relationship, we always try to resolve Corporate Social

the issues and proceed with improvement. We have the following Responsibility
communication platforms with stakeholders:

Stakeholders Key concerns Methods of communication Corresponding Communication
section Frequency

Reports business revenue
information Every month

Annual financial statement and Once a year
individual financial statements

Convene general shareholder
Once a year
Shareholders/ Regulation meeting 2.3 Corporate
investors/ Compliance Select a spokesperson or an acting Governance
financial spokesperson 5.1 Talent Aperiodic
institutions Structure
Employment Financial reports, statements,
stock affairs, audits and major Every Year/
announcements in the "Information aperiodic
Disclosure" section on the TGI
website.

Institutional investors conference Aperiodic
Internal information system Aperiodic

Bilateral communication between At least once a
the business operators and the year
management.

16 2017 Coporate Social Responsibility Report