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In 2017, no employee of TGI was involved in corruption, bribery or extortion. Any donations or
sponsorships from TGI to other parties will be processed according to relevant laws and regulations as

well as the company§s internal rules to prevent bribery or illegal political donations. TGI did not make any
political donations in 2017.

Complaints mechanism
As TGI pursues growth, the company has, as an honest business, established its accounting and

internal control systems to ensure that all operations in the company stay in line with relevant laws
and regulations. This company has a dedicated line, email address to which employees can file their
complaints. There is also an email address on the company§s website that the public can use to file
complaints or provide suggestions. TGI has both internal and external complaints consultation procedures
as follows:
1. Internal staff can download a staff complaint form from the company's internal bulletin. All the
detailed supporting information should be attached. Spurious and unfounded or blackmailing complaints

are strictly prohibited. Complaints shall be treated in a confidential manner. Depending on the type of
problem the complaint, the complaints will be delivered to the relevant departments (personnel, audit,
legal units, etc.) directly, or will be sent by personnel for response. The complaints can be sent directly to
corporate headquarters.
2. Please follow the email addresses listed in the contact information on the TGI website and submit
inquiries to the responsible department based on the type of the inquiry.

台玻禁止工作場所職場暴力書面聲明
本公司為保障所有員工在執行職務過程中，免於遭受身體或精神不法侵害而致身
心理疾病，特以書面聲明，禁止工作場所職場暴力之行為。
一、職場暴力定義：員工在與工作相關的環境中遭受虐待、威脅或攻擊，以致於明顯
或隱含地對其安全、福祉或與健康構成挑戰的事件。
二、職場暴力行為的樣態：
（一）肢體暴力(如：毆打、抓傷、拳打、腳踢等)。
（二）心理暴力(如：威脅、欺凌、騷擾、辱罵等)。
（三）語言暴力(如：霸凌、恐嚇、干擾、歧視等)。
（四）性騷擾(如：不當的性暗示與行為等)。 Internal Complaint mechanism
三、員工遇到職場暴力怎麼辦：
（一）向同事尋求建議與支持。
（二）與加害者理性溝通，表達自身感受。
（三）思考自身有無缺失，請同事誠實的評估你的為人與工作表現，找出問題點。
（四）向公司提出申訴。
四、本公司所有員工均有責任協助確保免於職場暴力之工作環境，若有目睹及聽聞職
場暴力事件發生，都應立即通知本公司人事部門或撥打員工申訴專線，本公司接
獲申訴後會採取保密的方式進行調查，若調查屬實者，將會進行懲處。
五、本公司絕對禁止對申訴者、通報者或協助調查者有任何報復之行為。
六、本公司鼓勵同仁均能利用所設置之內部申訴處理機制處理此類糾紛，但如員工需
要額外協助本公司亦將盡力協助提供。
七、本公司職場暴力諮詢、申訴管道：
申訴專線電話：人事部 2715-8060
申訴專用信箱：borgshih@taiwanglass.com

Workplace Violence Policy Statement External complaint mechanism

46 2017 Coporate Social Responsibility Report