Page 8 - 台玻集團2019 CSR英文版

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Sustainability Steady Operation, Excellent Service Quality Sustainable Safe Workplace Social and
Communication Integrity Governance & Innovative Products Operation & Trusted Growth Community Care

Key Achievements of the Year

FTSE4 Good TGI was selected to FTSE4 Good in Taiwan Index Plus,
which shows our performance of practicing ESG

GREEN FACTORY TGI Lukang Factory and Taoyuan Factory successively obtained the Certificate of Cleaner
Production Assessment from the Industrial Development Bureau and recognized as Green Factory

TGI has been awarded Silver Award for the past five years among "Traditional Manufacturing"
SilverAward companies in Corporate Sustainability Report Award.

100 % of flat glass products passed EU CE, US ANSI, Taiwan CNS and other relevant standards.
100%

Fiberglass products were 100% compliant with RoHS and REACH specifications.
100%
100% of glass food container products met Taiwan food container and packaging hygiene standards,
100% and all factories met FSSC 22000 certification for environmental protection and food safety.

The average recovery and reuse rate of food-holding glass products reached 56.4% and obtained
56.4% the resource renewable green product certification of the Bureau of Industry
06

Lightweight bottle technology reduces 12.5% of product weight and is 100% recyclable.
-12.5%

In 2019 the average satisfaction of all departments in customer surveys is
88.4% 88.4%, 6% higher than the last year.

100% of employees that applied for parental leaves in 2018 retained in 2019
100%

69 employers retire in 2019 in an average of 30.03 serving years. The chairman/president issue
30.03years the retirement memorial medal, showing appretiation to their long-term dedication

In 2019, the average hours of education and training for general personnel of TGI are 16.2 hours,
21.4 hours for grassroots supervisors, 15.6 hours for intermediate supervisors, and 9.8 hours for
16.2hours
senior supervisors.

The average salary of TGI personnel is 153% higher than the local minimum salary.
153%
In 2019, TGI adopted the <New Staff Counselor System> and the in-service rate
95.83% is 95.83% by December 31st, 2019

TGI donated NT$4.18 million in 2019
4.18million

In 2019, all factories of TGI donated a total of 243 bags of blood in response
243bags to the "Give blood, save lives" principle