Page 3 - 台玻集團2019 CSR英文版

2019 Corporate Sustainability Report TAIWANGLASS

T ABLE OF CONTENTS

About This Report.....................................................................................002 3.3 Research and Innovation .............................................................054
Message from the Chairman ............................................................004 3.4 Customer Service .............................................................................055

Key Achievements of the Year ..........................................................006 3.5 Sustainable Supply Chain ............................................................058
01
Ch1 Sustainability Communication ......................007 Ch4 Sustainable Operation ...................................063
1.1 TGI Sustainable Management ...................................................008 4.1 Sustainable Environment Strategy .........................................064

1.2 Stakeholder Communication ...................................................015 4.2 Sustainable Resource Management .....................................068
1.3 Identification of Material Issues ...............................................019 4.3 Green Production & Management. .........................................077

Ch2 Steady Operation, Integrity Governance ........024 Ch5 Safe Workplace & Trusted Growth ................082

2.1 About TGI ...............................................................................................026 5.1Talent Management and Benefits ............................................083
2.2 Integrity TGI ..........................................................................................036 5.2 Employee Care & Training ...........................................................095
2.3 Risk Management ............................................................................041 5.3 Occupational Safety & Health ....................................................099

Ch3 Excellent Service Quality & Innovative Products...044 Ch6 Social and Community Care ..........................110

3.1 TGI Product ...........................................................................................045 6.1 Contributions to the Society .......................................................111
3.2 Product Quality ...................................................................................052 6.2 Local Engagement ...........................................................................114

Appendix ......................................................................................................................................................... 117
Appendix IjGlobal Reporting Initiative(GRI)Standard Index ................................................................................................................................................118
Appendix IIjUnited Nation Global Compact Index ....................................................................................................................................................................123
Appendix IIIjIndependent Assurance Report ..............................................................................................................................................................................124