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//Countermeasures for Risk Management//

                  Category          Risk                     Impacts and countermeasures/ Response


                                                                         Risk
                                                                       ¾  Material misplaced in the wrong silo



                                               Glass production is     Risk occurred
                                               very sensitive to a slight
                                               change in formula. The   ¾  Wrong formulate resulted in unqualified
                                               materials going into the   glass
                             ¾ Raw material risk
                                               kiln must be monitored
                                               carefully because the   Countermeasures
                                               incorrect formula will
                                               lead to major losses.   ¾  Fully implement material storage control
                                                                       ¾ Enhance staff training
                                                                       ¾  Store raw materials in an isolated and
                                                                          consistent location
                                                                       ¾  Label names and inspection results on
                                                                          the packaging



                                                                                   Incidents occur
                                               To prepare for any
                                               environmental or               Initiate the contingency plan
                                               security emergency,   Level 1
                                               the Engineering
                 Operational                   Safety Section             Determine if the incident can be contained                                                                                CH.3
                    risk                                                  effectively and immediately
                                               should formulate an                                        Y
                                               emergency response                          N
                                               plan and conduct an        Operator or security guards will conduct                                                                                  Quality Management
                                               investigation when         the emergency broadcast and contact
                                               incidents occur.           the authorities
                                               The Factory Affairs                                                                                                                                  3.1 Product Introduction
                                               Section should plan
                                               training sessions and   Level 2  Establish an emergency response team                                                                                3.2 Product Quality Management
                             ¾  Environmental   have all departments      which will be in charge of initiating the
                                security and   collaborate with           contingency plan
                                health risk    the section. Each                                                                                                                                    3.3 Research and Innovation
                                               factory has its own        Determine if the incident can be contained
                                               emergency response         effectively and immediately                                                                                               3.4 Customer Service
                                               drill for incidents such                                   Y
                                               as fires, accidents in the                   N                                                                                                        3.5 Sustainable Supply Chain
                                               wastewater treatment           Request for external support
                                               facilities, air pollution,
                                               oil or chemical leaks      Implement task and management on
                                               and explosions. The        disaster relief
                                               Engineering Safety    Level 3
                                               Section can revise the     End  the  contingency  plan  as  the
                                               plan based on the          disaster has been contained
                                               circumstances in the
                                               factories.                             Review






    052                          // 2018 TAIWAN GLASS IND. CORP. Corporate Social Responsibility Report //                                           // 2018 TAIWAN GLASS IND. CORP. Corporate Social Responsibility Report //           053
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