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//Appendix IVjIndependent Assurance Report//
Number Article Relevant Sections Page(s)
5. Fair Operating Practices

5.1 Anti-corruption 2.2 Corporate Sustainable Governance 41 Leadership CH.1 Sustainable Glass
5.2 Responsible political involvement 2.2 Corporate Sustainable Governance 41

5.3 Fair competition 3.1 Product Introduction 55
5.4 Promoting social responsibility in the value chain 3.5 Sustainable Supply Chain 73

5.5 Respect for property rights 3.1 Product Introduction 55
6. Consumer Issues CH.2 Ethical

Fair marketing, factual and unbiased information Operation
6.1 3.1 Product Introduction 55
and fair contractual practices
6.2 Protecting consumers' health and safety 3.5 Sustainable Supply Chain 73

6.3 Sustainable consumption 3.1 Product Introduction 55
Consumer service, support, and complaint and CH.3 Quality
6.4 3.2 Product Quality Management 62
dispute resolution
6.5 Consumer data protection and privacy 3.2 Product Quality Management 62 Management

6.6 Access to essential services 3.1 Product Introduction 55
6.7 Education and awareness 3.1 Product Introduction 55

7. Community Involvement and Development
7.1 Community involvement 6.1 Contribute to the Society 130 Protection CH.4 Environmental

7.2 Education and culture 6.1 Contribute to the Society 130
7.3 Employment creation and skills development 1.1 Sustainable Management 12
Technology development and access
7.4 Technology development and access 6
3.3 Research and Innovation
7.5 Wealth and income creation 1.1 Sustainable Management 12

5.2 Employee Care & Development 115 CH.5 Friendly
7.6 Health Workplace
5.3 Safe Workplace 118
7.7 Social investment 6.1 Contribute to the Society 130 Care CH.6

Community

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