Page 55 - 2016 TGI CSR 電子書

1.Customer service staffs are assigned
1.Quality management department to each business to facilitate
was established in all factories to communications over TGI products
ensure quality. Independent labs and services.
were set up according to the natures
Resource of the products. 2.Tech Service department was added
committed to the Flat Glass Business to provide
2.Global product liabilities insurance professional tech support to our
was increased to USD5,000,000.
clients.

1.Established ISO 9001 Quality
Management System.
2.Established FSSC 22000 Food Safety 1.Established ISO 9001 Quality
System. Management System.
3.Passed the CNS standards in Taiwan 2.Established FSSC 22000 Food Safety
and the Prop65 standard from System.
California. 3.Compliance with relevant food safety
Systems 4.Compliance with the CE standard regulations and send samples for
from EU and the ANSI standards examination regularly.
from the US. 4.Regular customer satisfaction survey
5.Obtained Green Building Material with follow-up analysis and review.
Certificate from Ministry of the
Interior.

3.1 Purchasing Policy

In 2016, TGI worked with a total of 1,821 suppliers in Taiwan and 226 suppliers from overseas.

TGI mainly works with local suppliers in Taiwan. Currently the limestone and dolomite used in the
factories come from Hualien. Other major materials (silica sand, sodium carbonate and kaolinite) are
imported since Taiwan does not have mines for such minerals. As the result, TGI imports 78% of the

minerals and procures 22% of them locally. 49% of materials were procured locally and 51% was
imported. With the exception of premium diesel (from Formosa Petro), TGI purchases fuel oil, natural
gas and L.P.G from CPC Corporation. Electricity is 100% supplied by Taiwan Power Company. This can
create job opportunities, boost regional economic developments, conserve energy consumption in 53
transportations and enhance the suppliers’quality, green awareness and skills.