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//3.2 Product Quality Management// Quality Systems

Good quality management system gives a good product quality, meets customer needs, and improves
economic efficiency. TGI's factories meet ISO 9001 quality management system certification. Flat glass Leadership CH.1 Sustainable Glass
products obtained CNS Certificate from Bureau of Standards, Metrology and Inspection, Green Building
//Product Quality Management Policy// Material Certificate from Ministry of the Interior, Certificate of Australia CSi Safe Glass Certificate Authority
and the Certificate of United States IGCC Multilayer Glass Certification Association. Fiberglass products
TGI aims to provide good quality and reliable products to clients and to protect have obtained Norway's DNV certification and Germany's GL certification. The Taoyuan Factory obtained
the interests of customers as the first priority. All products are equipped with related the ISO/TS 16949 certification for quality management systems in 2016. The Changpin Factory submits their
Importance
certification, governmental or global recognition for quality, safety in manufacturing processed glass products for examination to maintain the certification by SGCC (tempered glass and
and food safety. CH.2 Ethical
laminated glass) and IGCC (insulating glass).
Besides economic growth improvement, the environmental and social sustainability Operation
as well as risks reduction are also TGI's policy and commitment. Therefore, TGI actively
Policy and Commitment introduces product quality, product safety, environment & health, and transportation
security systems in order to keep upgrading product quality and related risks
countermeasures.

Action Method Obtain system certification of each product line in order to improve product quality. CH.3 Quality

¾ Keep obtaining and maintaining the quality management systems, CNS and ANSI of Management
Goals and Targets each product line
¾ Keep obtaining each product certification of electronic class fiberglass

¾ New Material Business meet ISO 9001:2015 quality management system certification.
Objective Evaluation
¾ Flat glass products with higher production yield rate to 95% above.

Environment, Health, and Safety System
To achieve economic growth and prosperity, social prosperity and sustainable living environment, Protection CH.4 Environmental
reduce the incidence of risk and its impact, TGI actively introduced systems of product quality, product TGI knows the importance of environmental protection and sustainability of the earth. In environmental
safety, ESH, transportation security and risk management. Certifications for TGI's factories are listed below:
management, all TGI's factories are certified with ISO14001 for environmental management and ISO 14064-
1 for greenhouse gases (except Changpin Factory). In 2015, Taichung Factory established a committee of
Lukang
Certification/ Taoyuan Hsinchu Taichung Lukang Changpin promoting greenhouse gas management to implement measures and report on these. It obtained third-
Factory Headquarter Factory Factory Factory Factory Flat Glass Factory party verification SGS compliance with ISO 14064-1: 2006 Greenhouse Gas review statement to achieve
Factory
the target of waste reduction and protecting the global ecological environment effectively through ISO CH.5 Friendly
AEO µ µ µ µ µ µ µ management procedure. Workplace
ISO 9001 µ µ µ µ µ µ

ISO 14001 µ µ µ µ µ µ
ISO 14064-1 µ µ µ µ µ CH.6

ISO 50001 µ µ µ µ Care
ISO / IATF 16949 µ Community
FSSC 22000 µ

Note:˜µ™refers to the factory has the related certificate

062 // 2018 TAIWAN GLASS IND. CORP. Corporate Social Responsibility Report // // 2018 TAIWAN GLASS IND. CORP. Corporate Social Responsibility Report // 063