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Contents
CH.2
Ethical Operation
2.1 Introduction ...................................... 027
2.2 Corporate Sustainable Governance 041
2.3 Risk Management ............................ 049
CH.3
Quality Management
About TGI 3.1 Product Introduction ...................... 055
About This Report .................................. 003 3.2 Product Quality Management ...... 062
Message from the Chairman ............... 006 3.3 Research and Innovation .............. 066
Key Achievements of the Year ............ 009 3.4 Customer Service ............................ 069
3.5 Sustainable Supply Chain .............. 073
CH.1
Sustainable Glass Leadership
1.1 Sustainable Management ............. 012
1.2 Stakeholder Communication and
Participation .................................... 018
1.3 Material Topics ................................ 023
