Page 17 - 2016 TGI CSR 電子書

1.2 Stakeholder Participation

Identify Stakeholders

To fulfill its commitment to stakeholders and respect and safeguard their legitimate rights and
proper interests, the company has a variety of communication and appeals channels. TGI upholds

the honest business principle, timely handling and positive response. TGI’s working groups discusses
issues with the heads of internal departments, and takes other industry groups’stakeholders as
reference. We have identified the following 8 types of stakeholders:

Communicate with Stakeholders

TG believes that a company’s sustainable development relies on good communications with
stakeholders. The Board of Directors authorizes the CSR Committee to review the progress and results
in corporate social responsibility periodically. In response to performance assessment, strategic

planning is proposed and measures are taken to further the implementation of corporate social
responsibility by the groups.

In TGI 2016 re-identified its stakeholders. Through a survey it collected issues of concern from
these stakeholders and started communication on economic, environmental and social issues. 246
valid questionnaires were collected and the issues they raised were taken as the main foundation

for TGI’s corporate social responsibility measures. TGI maintains interaction in many forms with
stakeholders. On the official website there is an email address dedicated to external communication:
tgi@taiwanglass.com. This is the basis of communication method with stakeholders. The main 15
contents are roughly divided into: product information, business opportunities, investor services,

job opportunities, and corporate social responsibility. TGI has dedicated personnel to handle all the