Page 131 - 2016 TGI CSR 電子書

Category/ G4 / External Chapter and
Aspects Notes Indicator Verification Section page

Percentage of significant product and service
G4-PR1 categories for which health and safety impacts are 3.2 Production Introduction 58
assessed for improvement.
*Customer
Health and Total number of incidents of non-compliance with
Safety regulations and voluntary codes concerning the
G4-PR2 3.2 Production Introduction 58
health and safety impacts of products and services
during their life cycle, by type of outcomes.
G4-DMA Product and Service Labeling DMA 3、Quality TGI 50
Type of product and service information required
by the organization’s procedures for product and
G4-PR3 service information and labeling, and percentage 3.2 Production Introduction 58
*Product
and Service of significant product and service categories
Labeling and subject to such information requirements.
Customer Total number of incidents of non-compliance
Satisfaction with regulations and voluntary codes concerning
G4-PR4 3.2 Production Introduction 58
product and service information and labeling, by
type of outcomes.
G4-PR5 Results of surveys measuring customer satisfaction. 3.4 Customer Service 65

G4-DMA Marketing Communications DMA 3、Quality TGI 50
G4-PR6 Sale of banned or disputed products. 3.2 Production Introduction 58
Communications
Total number of incidents of non-compliance
with regulations and voluntary codes concerning
G4-PR7 3.2 Production Introduction 58
marketing communications, including advertising,
promotion, and sponsorship, by type of outcomes.
Total number of substantiated complaints
Customer G4-PR8 regarding breaches of customer privacy and losses 3.4 Customer Service 65
Privacy
of customer data.
G4-DMA Compliance DMA 3、Quality TGI 50
*Compliance Monetary value of significant fines for non-
G4-PR9 compliance with laws and regulations concerning ● 3.2 Production Introduction 58
the provision and use of products and services.

Appendix II：Sustainable Development Goals (SDGs) Index

Number Goals Relevant Sections Page (s)
1 End poverty in all its forms everywhere. --
End hunger, achieve food security and improved nutrition and
2 --
promote sustainable agriculture.
3、Quality TGI 50
3 Ensure healthy lives and promote wellbeing for all at all ages.
5、Friendly TGI 95
Ensure inclusive and equitable quality education and promote 5.2 Employee Care &
4 110
lifelong learning opportunities for all. Development
2、About TGI 22
5 Achieve gender equality and empower all women and girls.
5、Friendly TGI 95
Ensure availability and sustainable management of water and
6 4、Green TGI 68
sanitation for all.
Ensure access to affordable, reliable, sustainable and modern
7 4、Green TGI 68
energy for all.
Promote sustained, inclusive and sustainable economic growth,
8 2、About TGI 22 129
full and productive employment and decent work for all.
Build resilient infrastructure, promote inclusive and Sustainable
9 4、Green TGI 68
industrialization and foster innovation